Responsible Gaming

Responsible gambling means playing within your means and recognising when to stop. Hot Streak supports this through clear tools and signposting to expert help. Our aim is for every session to be enjoyable and under your control.

If you ever feel gambling is affecting your life negatively, we urge you to act. Set limits, take a break, or self-exclude. Support is available around the clock.

Practical Tools We Offer

• Deposit limits: cap how much you can add per day, week, or month
• Loss limits: restrict how much you can lose in a set period
• Reality checks: pop-up reminders of time spent and stakes
• Session limits: automatically log you out after a chosen duration

All limits are set in your account and apply immediately. Increasing a limit requires a 24-hour cooling-off period to prevent impulsive changes.

When More Help Is Needed

Self-Exclusion and GamStop

If you need a longer break, self-exclusion is available from 6 months to 5 years. During this time we will block your account and prevent new registration. GamStop is a UK-wide scheme that blocks you from all participating sites at once.

1. BeGamAware: begambleaware.org – information and support
2. GamCare: gamcare.org.uk – free advice and counselling
3. Gamblers Anonymous: gamblersanonymous.org.uk – peer support

Hot Streak is licensed by the UK Gambling Commission and follows its social responsibility codes.

We may contact you if we notice patterns that suggest your play is causing harm. Our team is trained to offer support and signpost resources. You can close your account at any time for gambling-related reasons—we will process it promptly and support your decision.